Damage & etc

Kindly check your order after you received the parcel.
If the items was came with wrong color/power/defective/damaged, 

please send us a video immediately so we can further assist you.

We are not liable for any issue after 7 days from parcel received date.

请在您收到包裹以后检查货物,若是发现: 颜色错/款式错/度数错/有破损

请第一时间拍摄影片并且联络我们，让我们为您处理。

在收货日期七天后，我们将不在负责任何以上的问题。

Expectation

Refund of lens size, chromatic aberration, different with your own expectation is not acceptable. *Color might be different, it is depending on the light while product was shooting.Color might be brighter/darker. 

我们不接受因 瞳片大小,色差,与您想象之中有差距... ...等原因而申请的退款。
颜色会因为场地/灯光/瞳色不容而有所差距, 颜色可能浅一些/深一些,这属于不可控因素,望谅解。

Refund

Refund will be processing within 3 working days after refund request was accepted. 

如退款申请被接受了，款项会在3个工作日内进到您提供的银行户口里。

Further Assist

Kindly reach us on Instagram @Gorgeous_lab with your issue and related video/photo. 

For us to further assist you at the first time while we see your message. 

如有任何问题/需要帮助，请在IG @Gorgeous_lab上联络我们。

并且陈述您的问题和附上影片/照片（如果有），以便我们能在第一时间给予您帮助。